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Refund and Returns Policy
Track Triumphs: Optimize Student Potential
Introduction
At NextCampus, we are committed to providing top-quality service to our clients. However, we understand that there may be times when you need to cancel a service or request a refund. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds are processed.
Cancellation Policy
Service Cancellation by Client
Clients can cancel services at any time by reaching out to our customer support team at hi@nextcampus.com.
Cancellations must be made in writing and should include the client’s account details and the reason for cancellation.
Cancellation by NextCampus
NextCampus reserves the right to cancel any service if a client breaches our Terms of Service or other applicable policies.
In such cases, no refund will be issued.
Refund Policy
Eligibility for Refunds
Refunds are available only for services that have not been used and are requested within 30 days of purchase.
Services that have been fully or partially used are not eligible for a refund.
Requesting a Refund
To request a refund, please contact our customer support team at hi@nextcampus.com with your order details and the reason for the refund.
Refund requests must be submitted within 30 days of the original purchase date.
Processing Refunds
Once a refund request is received, our team will assess the request and notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and will be credited back to the original payment method.
Your Rights
You have the right to access, update, and delete your personal information. You can also object to the processing of your data or request that processing be restricted. To exercise these rights, please contact us using the contact details below.
Non-Refundable Services
Certain services and products are non-refundable, including but not limited to:
- Customized marketing campaigns
- One-time consulting services
- Digital products that have been downloaded or accessed
Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please reach out to us at hi@nextcampus.com.
- Email: hi@nextcampus.com
- Phone: +(91) 90303 03271
- Address: Bluelit Consultancy Services Private Limited,
5th Floor, Plot No 197, Kavuri Hills, Guttalabegumpet,
Madhapur, Hyderabad, Telangana-500081
Thank you for trusting NextCampus with your personal information.